Frequently Asked Questions
If your question hasn’t been answered here, send us an email or use our contact form.
Can I return a product if I change my mind?
You can only return a bendhaus grip sock if it has not been worn and is still in the original packaging. If it has been worn, we cannot accept the return as these are intimate pieces.
However, yes you can return our other items! If you are unhappy with one of our other items, you can send an email to contact@bendhaus.au and we would love to help you with the return process.
What makes bendhaus grip socks different to others?
What sets bendhaus grip socks apart? It’s all about our bamboo material. Unlike typical cotton or synthetic socks, bamboo keeps your feet cool, dry and comfy during every pilates, yoga or barre class. It’s ultra-soft, eco-friendly, and naturally sweat-wicking and odour blocking — so you can move with confidence and style, knowing your socks are kind to the planet too!
How long will it take to get my order?
Orders are sent from Perth, WA, and I aim to ship every parcel within 3 business days. Once dispatched, AusPost usually delivers to urban areas in 2–5 business days, while regional and remote areas may take an extra couple of days (around 5–8 business days total). For express orders, your socks will arrive a couple days earlier than the Standard Shipping estimates above. You’ll get a tracking link as soon as your socks start their journey to you!
How do I choose the right size for my bendhaus grip socks?
bendhaus socks are designed as “one-size fits most women” made with extra-stretchy bamboo to comfortably fit most women’s feet (AU sizes 5–10). If you’ve got sizing questions or unique needs, just reach out — we are more than happy to help!
How do I care for my bendhaus grip socks?
To keep your bendhaus bamboo grip socks at their cutest and comfiest, we recommend machine or hand washing them in cold or cool water with similar colours and a gentle detergent. Turn them inside out to protect the grips, avoid bleach and fabric softeners, and skip the dryer — air dry flat for best results. Look after your socks and they’ll look after you, wear after wear!